Privacy Policy

This Privacy Policy explains how Pivotal Financial (“Pivotal Financial,” “PFIS,” “we,” “us,” or “our”) collects, uses, and protects information when you visit our website or otherwise interact with us.

Business Name: Pivotal Financial
Address: 730 Cool Springs Blvd, #140, Franklin, TN 37067
Phone: 615-908-9037
Email: Greg@PFISFinancial.com
Last updated:

1. Information We Collect

We may collect the following types of information when you use our website or communicate with us:

• Personal information you provide voluntarily, such as your name, phone number, email address, mailing address, and any other details you share through contact forms, appointment scheduling tools, or email.
• Information related to your financial or insurance needs that you choose to share when requesting information about products or services.
• Technical and usage information, such as your IP address, browser type, device identifiers, pages viewed, and the date and time of your visit, which may be collected through cookies or similar technologies.

2. How We Use Your Information

We use the information we collect for purposes including:

• Responding to your inquiries, requests, or appointment bookings.
• Providing information about insurance and financial products and services that may be appropriate for your situation.
• Operating, maintaining, and improving our website and user experience.
• Complying with applicable laws, regulations, and industry requirements.
• Protecting the security and integrity of our systems and our clients.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to understand how visitors use the site, improve performance, and remember certain preferences. You can typically adjust your browser settings to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some portions of the site may not function as intended.

4. How We Share Information

We do not sell your personal information. We may share information:

• With service providers who help us operate our business (such as website hosting, analytics, or scheduling tools), subject to appropriate confidentiality obligations.
• With insurance carriers, intermediaries, or other financial institutions when needed to provide quotes, proposals, or services you request.
• As required by law, regulation, subpoena, or other legal process, or to protect our rights or the rights of others.

5. Data Security

We use reasonable physical, administrative, and technical safeguards designed to protect the personal information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law, regulation, or our record-keeping obligations.

7. Your Choices

You may contact us at any time to:

• Update or correct your contact information.
• Request that we limit certain communications.
• Ask questions about how your information is used.

8. Third-Party Websites

Our website may contain links to third-party websites or services that are not controlled by Pivotal Financial. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our website is intended for adults and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can take appropriate action.

10. State-Specific Rights

Depending on where you live, you may have additional rights regarding your personal information under applicable state privacy laws. To inquire about any rights you may have, please contact us using the information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other reasons. When we make changes, we will revise the “Last updated” date at the top of this page. Your continued use of the website after changes are posted indicates your acceptance of the updated Policy.

12. How to Contact Us